BitStarz Casino
Slots from dozens of studios, provably fair BitStarz Originals, live dealer tables and a welcome package spread across your first four deposits, all from one account that runs in euros, dollars or Bitcoin. We were the first multi-currency online casino to put major currencies and cryptocurrency side by side, and our lobby is available in English, Russian, Chinese and Japanese.
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Who can play at BitStarz
You need to be at least 18, or older where your local age of majority is higher, and online gambling has to be legal where you live. You play in a personal, recreational capacity and on your own behalf, and you are responsible for checking your local law before you deposit.
The United Kingdom, including its overseas territories, is on the list of restricted countries, together with the Isle of Man, Jersey and Gibraltar. If you live there you cannot deposit or play real-money games, in fiat or in cryptocurrency. If a deposit from a restricted country goes through anyway, a refund is not guaranteed, although we take reasonable measures to return the funds. Withdrawals and refunds are not guaranteed for anyone who breaks the rule, and winnings from any bonus are void. Using a VPN to get around a restriction is prohibited and can lead to confiscation of winnings.
BitStarz welcome package
Your first deposit brings a 100% bonus plus 180 free spins, and your next three deposits bring up to €400 or 4 Bitcoin between them. The rules below apply to every part of the package.
| Term |
What applies |
| Wagering |
40 times the bonus, and 40 times any free-spin winnings |
| Maximum bet while a bonus is active |
€5 or $5, with a fixed equivalent set for each other currency, until wagering is complete, including double-up wagers and bought bonus features |
| Validity |
7 days for each part of the package |
How the 180 free spins arrive
The spins come in sets of 20. The first 20 land right after your first deposit and another 20 follow every 24 hours until all 180 have been credited. Cancelling any set forfeits the sets still to come, although the remaining deposit bonuses can still be claimed.
Wager the deposit once within 24 hours
To qualify for the spins, wager your first deposit at least once within 24 hours of making it. Other delayed rewards such as Wednesday Free Spins also need the qualifying deposit played once, before the offer expires. Once spins are credited, open the game within one day and finish every round within one day of activating them, or they expire.
Mix currencies across the package
Each part of the welcome package can be claimed in a different currency, so the first deposit bonus can be taken in euros and the second in Bitcoin. Which games the spins run on depends on your country, and the bonus section of your account lists them once you are logged in.
Your deposit is locked while the bonus runs
Accepting a deposit bonus locks that deposit until you complete the wagering or cancel the bonus. Bets come out of your cash balance first and only then from bonus funds, and both count towards the requirement. If the bonus expires, the bonus and its winnings are lost in the same way as a cancellation.
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Weekly bonuses and free spins
After the welcome package, bonuses keep coming through weekly reloads, free-spin days and prizes attached to deposits. Our bonus rules apply to all of these offers and determine whether a win reaches your cash balance.
Free spins without a deposit
Any bonus or free spins you receive without depositing pay out at most €100 or $100, or 100 Tether, with set equivalents in other currencies, and the cap still holds once wagering is met. Winnings from free rewards cannot be withdrawn or transferred until at least €20 or $20, or 20 Tether has been paid into your account and the 40x wagering on the free bonus has been met. Where registration spins are offered they require a verified email address, and disposable email addresses are not eligible, so spins credited to one have their winnings confiscated.
One offer at a time
Only one promotional offer can be active at once, with Bonuz Mania as the exception, and deposit bonuses cannot be stacked. Bonuses outside the welcome package expire 24 hours after they are issued unless an offer says otherwise. Deposit bonuses are added instantly, so if an offer you qualify for does not appear, contact support before you place a bet, because the right to it is lost once play starts. Every offer is limited to one per person, family, household, email address, phone number, payment account and shared computer.
Cancelling a bonus
You can cancel any bonus before the wagering is done, either through support or with the Cancel button under My Rewards and Prizes. Cancelling forfeits the bonus and every win attached to it, and once a bonus or free spins have expired or been cancelled they cannot be reinstated.
Games that count
Games with progressive jackpots or accumulating mechanics are excluded from bonus wagering, and further titles can be restricted. Table games, live games, instant-win games, lotteries and bingo typically contribute 5%. The list changes over time, and a message appears inside a game when it cannot be played with bonus funds. Bonus rounds and free spins do not qualify for jackpot prizes, which go to real-money rounds only.
Reload Monday
A 50% reload bonus runs on Mondays once you have made four deposits, not counting the one that claims the offer. Only the first deposit of the day qualifies. If your bonus-to-deposit ratio is judged disproportionate, the reload can be lowered to 25%, and an account can be excluded from bonuses entirely.
Wednesday Free Spins
Wednesday Free Spins also open up after your fourth deposit. They are issued in a single currency, the last one you were actively using during the campaign period.
Tournaments and extra prizes
Weekly tournaments run on slots and tables, and Bonuz Mania adds extra prizes to every deposit. Prize pools and timings are set per edition, and your account shows the live leaderboard.
Slot Wars
Slot Wars is the weekly slots race with a €5,000 prize pool plus 5,000 free spins. Play the slots you already love and climb the leaderboard as you go.
Table Wars
Table Wars puts €10,000 a week on the line for players who prefer blackjack, roulette and the other tables.
BitStarz Originals Tournament
We run a separate tournament on our Originals with a $5,000 pool, alongside a Telegram tournament.
Bonuz Mania
Every deposit earns a chance at extra prizes. Mega and Minor Jackpots, Piggyz Break with $5 to $50,000 in Piggyz Cash, a deposit multiplier from 0.1x to 10x, cashback from 5% to 50% and Jackpotz dollar prizes are all in the mix. Piggyz activates with a deposit of at least $50 followed by Bonuz Mania spins, and the first Piggyz cash prize is five times that deposit.
Level Up and VIP Club
Alongside the promotions, play itself is rewarded through Level Up Rewards, Mystery Prizes and the VIP Club, and a few of the free rewards carry their own small print.
Level Up Adventure
Level Up gives you an individual €50,000 prize pool that you never share with other players. You are rewarded simply for playing your favourite games, there is no opt-in, and a single lifetime deposit makes you eligible. Editions change over time and the current one is shown in your account.
VIP Club
VIP members get a dedicated support team by email around the clock, a weekly cashback, surprise bonuses and reloads. VIP bonuses follow the same bonus rules as every other offer, including the limit on the maximum bet.
Friday Loyalty Bonus
Friday Loyalty Bonus, Weekly Free Spins Drops and Second Chance Spins count as free rewards, so the free-reward win cap applies to them. The one exception is a VIP player who has been placed on a VIP Cashback Deal as part of the Friday Loyalty Bonus.
Mystery Prizes
Mystery Prizes are the surprise track on the rewards menu, and any prize that lands shows its terms in the rewards area of your account.
Slots
Slots are the heart of our lobby, with New and Exclusive labels marking fresh releases and titles made for us, and the search bar at the top of every page finds any game or studio by name. Studios in the lobby include Pragmatic Play, BGaming, Belatra, Platipus, Booming Games, Playson, Booongo, Yggdrasil and Quickspin, and which studios appear can depend on where you play. Eight titles give a feel for the range, from BitStarz-branded slots to studio favourites.
BitStarz Billion
BGaming
BitStarz Treasures
Belatra
BitStarz Element
Platipus
Gates of Olympus 1000
Pragmatic Play
Wanted Dead or a Wild
Hacksaw Gaming
Buffalo Hold and Win Extreme
Booming Games
Valley of the Gods
Yggdrasil
Sakura Fortune
Quickspin
BitStarz Originals
We build our Originals in-house, and every one of them runs on the same on-chain provably fair system. After each round you can take both seeds, unhash them and verify that the outcome was not tampered with, using the Fairness tab at the bottom of the game screen. Chick 'N Run takes bets from $0.02 to $100 and tops out at 100,000 times the stake, Ra Ra Riches pays up to 3,000 times and Darts up to 500 times. Blackjack returns 99.5%.
Plinko
Mines
Keno
Blackjack
Roulette
Slot
| Game |
Return to player |
Published maximum win |
| Plinko |
98% |
€100,000 |
| Keno |
97% |
$150,000 |
| Mines |
97.5% |
€100,000 |
| Darts |
96.57% |
$100,000 |
| Ra Ra Riches |
97% |
$255,000 |
| Chick 'N Run |
97% |
$100,000 |
Live casino
Real dealers stream to wherever you choose to play, with roulette, blackjack, baccarat and game-show tables in the Top Live Casino row. Studio policies decide which tables are open in your location, and the lobby suggests alternatives when a table is not open to you.
Crazy Time
Lightning Roulette
Power Blackjack
Speed Baccarat
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BitStarz on mobile
Open the lobby in the browser on your phone or tablet and log in with the same account you use on a computer. The game catalogue marks titles for desktop and mobile, and your balance, bonuses and rewards stay in the same account on every device.
Deposits
Choose a currency when you open the account, then fund it from your own wallet, card or payment account. Account currencies include euros, US dollars, Canadian, Australian and New Zealand dollars, Norwegian krone, Japanese yen, Polish zloty, Brazilian real, Chinese yuan, Ukrainian hryvnia and Russian rouble on the fiat side, and thirteen cryptocurrencies on the crypto side, from Bitcoin and Ethereum to Solana and Toncoin.
Crypto deposits
- Solana
- Tether
- Ethereum
- Bitcoin
Each cryptocurrency has its own minimum deposit, shown when you deposit. Send less than the minimum and the payment cannot be processed, will not reach your balance and cannot be returned. Send coins to the wrong network, such as Bitcoin to a Bitcoin Cash address, and recovery is only attempted for amounts above $5,000, carries a 0.1 Bitcoin fee, is not guaranteed and must be reported within 7 days. You also accept that the value of Bitcoin can change dramatically with the market.
Cards and e-wallets
- Neteller
- Skrill
- Mastercard
- Visa
Use only a card or payment account in your own name, because the name on the card or wallet has to match the name on your account. Card deposits can appear on your bank statement in euros or US dollars, and your bank may add a conversion fee. Paying with a method that belongs to someone else leads to confiscated winnings, with the original deposit returned to the owner of that payment account.
Limits and checks
The maximum deposit depends on the method and appears when you select it. Extra identity checks can be requested at the deposit stage, including a selfie with your identity document. You get no credit, no interest on balances and no exchange between fiat and crypto, so what you deposit is what you play with.
Network fees on crypto transfers
A crypto deposit flagged by the blockchain as carrying too low a fee to relay can see its winnings confiscated if the pattern looks fraudulent, so set a normal network fee when you send.
Withdrawals
Request a payout from the cashier and payment is attempted within one hour. Some methods take longer, and the expected time is stated when you choose the method.
Before you withdraw
Every deposit must be played through at least once before any of it can leave the account, and payouts are cancelled until that has happened. All earlier deposits need to be confirmed, every withdrawal passes an internal audit that can void bonuses or winnings if it fails, and identity verification has to be complete, because no payment is released without documents.
Same method back
Withdrawals return to the method you deposited with, so winnings from a Skrill deposit go back to Skrill. If you deposited in US dollars, payouts can only go through e-wallets such as EcoPayz, Interac, Instadebit, iDebit, MiFinity or MuchBetter, after a minimum deposit through that wallet and verification to activate it.
Bank transfer and cards
Bank transfer payouts are sent in euros and in principle take three to ten banking days, your bank may charge a conversion fee, and bank transfer is not available for US dollar payouts. Card payouts run through Visa Original Credit Transfer and Mastercard Payment Transfer, the card cannot be a corporate card and must be issued in a supported country, and success is not guaranteed in every case. Where you deposited by card, withdrawals up to the total deposited can be processed as refunds against those purchases, with anything above paid through another method.
Verification during payout
You may be asked for extra documents while a withdrawal is processed, such as a passport or national identity card, utility bills or copies of the card you deposited with, and this applies to crypto players as much as to fiat players. A phone call to the number on your account can be part of the check. If you cannot be reached by email or phone for two weeks after a withdrawal request, the account is locked, and false or incomplete personal data can lead to a refused withdrawal and a terminated account.
Payment methods
Cryptocurrencies, cards and e-wallets all fund your account. The cashier shows the exact methods, minimums and maximums open to you.
- USD Coin
- Litecoin
- Bitcoin Cash
- Dogecoin
- XRP
- Cardano
- BNB
- Tron
- Interac
- Instadebit
- iDebit
- MuchBetter
Opening and verifying an account
1. Sign up in a minute
Enter your email address and a password, pick your account currency, accept the terms and privacy policy and decide whether you want free bonuses by email every week. You can also continue with a Google account. Use a real, working email address, because password recovery depends on it, and keep your login details to yourself.
2. Keep one account
You may hold only one account per person, household and computer. Open a second one and all of them can be blocked, bets voided and any returns, deposits, winnings or bonuses from the duplicate period forfeited and reclaimed. If you ever need a fresh account, ask support and the old one is closed first.
3. Verify your identity
Verification is obligatory and usually asks for a government-issued photo identity document showing your name and date of birth, proof of the payment method you use, and a proof of address issued within the last 90 days. We may request more documents at our discretion, you get an email once verification is complete, and you can be asked again later if a document expires or you move. You may also be asked to prove your age, and access is limited for anyone who cannot. Genuine documents only, because faked paperwork can mean confiscation of deposits and winnings.
4. Log in and play
Log in to your account whenever you come back. You play with funds on your balance only, and wagers above your balance are not accepted. A wager can be rejected or limited, and if a bet or payment is ever accepted in error it can be cancelled or reset at the correct terms.
Licence and fair play
Complaints go to support first and can be escalated to the gambling authority or to a designated gambling dispute resolution service if you are not satisfied with the outcome, and only the account holder can raise one. Gambling can lead to losing money, and we carry no liability for financial loss from play.
| Detail |
BitStarz |
| Operator |
Gareton B.V., registration number 160656, Willemstad, Curaçao |
| Licence |
Curaçao Gaming Authority, licence number OGL/2024/165/0185 |
| Disputes |
Arbitration in Curaçao under Curaçao civil procedure rules |
Our lobby displays awards from Casinomeister, AskGamblers, LCB and Wow.
- Accredited Casino, Casinomeister
- Best Casino, AskGamblers
- Best Casino, Casinomeister
- Best Casino, LCB
- Best Crypto Casino, Wow
- Best Support, Casinomeister
Support around the clock
Live chat and email support are open 24 hours a day, 7 days a week, and every support agent has at least three years of casino experience behind them.
BitStarz Casino questions
What happens to my account if I stop logging in?
After six consecutive months without a login the account becomes dormant, and a monthly administrative fee of at least €5, or the equivalent in your account currency, can be charged for as long as the balance stays positive. The fee stops when you log back in or the balance reaches zero.
Which time zone do promotions use?
All times and dates for bonuses and promotions are in Central European Time, switching to Central European Summer Time in summer.
Why would a bonus vanish in the middle of a session?
If your balance drops below $0.10 or the equivalent, the bonus is forfeited. Reaching a bonus feature, leaving the game and coming back later to play it is not permitted and can cost you the winnings, as can using bonus funds to progress through bonus stages and finishing with cash bets. Holding back free spins or a bonus feature until the wagering is done, or making a new deposit while such a feature is still waiting in a game, can lead to confiscation of all winnings and closure of the account. Any free-spin or bonus winnings that arrive from bonus funds after the bonus has been wagered, lost or forfeited are removed.
Do bets on red and black at the same time count towards wagering?
No. Minimal-risk bets, such as red and black together in roulette or player and banker together in baccarat, do not count towards a wagering requirement, and only fully settled bets count at all. Systematically covering only red or black, or 70% or more of a roulette table, with the intent to disguise the origin of funds or move them between players, is treated as low-risk play that can end with the account terminated.
How are very large wins paid out?
Substantial wins can be paid in monthly instalments. A win regarded as significant is verified with the game provider before payout, so it takes longer than a routine withdrawal. If a win is considered worthy of publicity, you agree to be available for related events, and your first name and the initial of your surname can appear in announcements.
How long do I have to request a refund or raise a claim?
Money that has already been wagered cannot be refunded. A refund request has to be made within 24 hours of the transaction, or within 30 calendar days if you are claiming that someone else accessed your account. Bonuses and winnings in the balance are removed before the refund amount is calculated, and support will ask for a photo of your identity document, a screenshot from the payment system and a document confirming your current address. Any other claim must be filed within six months of arising.
Opening a BitStarz account
Join us if you live in a country where we accept players, and choose your currency.
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